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The privacy problems of COVID tracing apps

In education IT we have a phrase — ‘technical solution to a people problem’ — to describe the use of technology to solve a behavioural problem that would be better solved simply by having people behave more sensibly or by following existing rules… rather than trying to implement increasingly baroque limits with technology, which are invariably bypassed because the problem is that the user isn’t respecting the rules in the first place. When it comes to COVID-19 contact tracing, it has become clear that Bluetooth-based contact tracing is a technical solution to a public health problem. This applies to both the COVIDSafe app, which is technically deficient in multiple ways, as well the Google/Apple Exposure Notification, which is conceptually deficient.


IT in the year of COVID-19

What a year. COVID-19 has left barely any aspect of our lives untouched, but in IT the change and acceleration it has wrought led to the pandemic being called ‘CIO of the year’ back in April. And it deserves that title, having shown businesses the value and necessity of investment in IT for working from home and without physical contact. Most of these technologies have been around for a while, and often employees were asking to use them but being refused by recalcitrant IT departments. Let’s go through some of them.