Amit Sharma is an IT Monitoring and Resilience Specialist at WooliesX. Over 15+ years he has held roles across Network, Servers, and Security Monitoring with multiple(Banking, Telecom, Transportation, Retail) domains. His work mostly included operational readiness and identifying opportunities to automate & minimize response & incident recovery times. Providing solutions and improving IT systems(servers, network etc) that contribute to the observability & resilience framework used by multiple teams for great service outcomes.